Bensalem Community Response Unit

The Bensalem Community Response Unit (BCRU) is a specialized response to overdoses that occur in Bensalem and is activated by a 911 call.  Originally started to address opioid overdoses, BCRU now serves individuals following an overdose from any substance. It is a collaboration between the Bensalem Police Department, Bensalem Emergency Medical Services, Jefferson Torresdale Hospital, The Council of Southeast Pennsylvania, Inc. and Bucks County Drug & Alcohol Commission, Inc.

The BCRU team consists of a Paramedic and a Certified Recovery Specialist (CRS) who respond to overdoses in a specially equipped vehicle. A CRS is a person with lived experience with substance use disorder who is in long-term recovery and has been certified by the Pennsylvania Certification Board after taking required course work. The CRS uses their lived experience and knowledge of resources to provide recovery support, education, resources and treatment options to the person who just survived an opioid overdose. The goal is to make a direct connection from the community or hospital emergency department to drug and alcohol treatment, once the person is medically cleared. 

ContactFor additional information,  please call 215-245-4300 x117 (office), 215-316-0075 (cell) or email

Please note that BCRU is not a 24/7 service, so response to phone or email may not be immediate. For emergencies or overdoses, please call 911.