Bucks County, Pennsylvania, Official Website

Bensalem Community Response Unit (BCRU)

The Bensalem Community Response Unit (BCRU) is a specialized response to overdoses and other substance-related emergencies that occur in Bensalem and is activated by a 911 call. It is a collaboration between the Bensalem Police Department, Bensalem Emergency Medical Services, Jefferson Torresdale Hospital, Family Service Association of Bucks County and Bucks County Drug & Alcohol Commission, Inc.

An EMT responds to substance-related 911 calls in a specially equipped vehicle. The EMT uses his knowledge of resources to provide recovery support, education, and treatment options. The EMT will also coordinate with the BCARES or ROSE Warm Handoff Certified Recovery Specialist at area hospitals. The goal is to make a direct connection from the community or hospital emergency department to drug and alcohol treatment, once the person is medically stable. Medications for Opioid Use Disorder (MOUD) and for alcohol use disorder will be presented as treatment options. If the individual is not yet ready for direct treatment, harm reduction methods will be discussed and Narcan will be made available. The EMT will follow up in the community and by phone as long as needed to ensure the individual's needs are met.


For additional information,  please call 215-245-4300 x117 (office), 215-316-0075 (cell) or email csr@bensalemrescue.org.

Please note that BCRU is not a 24/7 service, so response to phone or email may not be immediate. For emergencies or overdoses, please call 911.